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Bereavement Support 

About Our Bereavement Support

Havens Hospices support patients and their families from diagnosis through to bereavement care.

Our specialist bereavement team offer a wide range of services that are each tailored to your individual needs. A member of the bereavement team can support you to access the right service for you at the right time.

Our bereavement service is available for family members, and carers, of anyone who was known to Havens Hospices before their death.

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The services that we offer may include; 
  • One to one support - Emotional and practical support that is tailored to your individual needs.  
  • Group support - Our coffee and chat group offers a confidential space to explore your feelings with other people in a similar situation.  
  • Counselling - Specialist bereavement counselling service.  
  • Support for children and young people - We offer a wide range of support for children and young people which includes information, resources, one to one and group support.  
  • Spiritual Companionship - Spiritual support if you have questions or concerns over issues that seem to be larger than life, whether you are religious, spiritual or simply find yourself thinking about them.

About our services

If you are reading this information because someone close to you has died, we would like to offer you our sincere condolences.  We hope that the information here will help to guide you or someone you know through the immediate period as you begin to adjust to life without the person who has died.  

Grief is a natural response to loss and there is no right or wrong way to feel. Everyone experiences grief differently and will move through the process at their own pace. 

There are no set stages or phases of grief, however there are common and natural emotional and physical responses that can be experienced following the death of someone close to us, which include: 

  • Shock and disbelief
  • Confusion
  • Anger
  • Guilt
  • Physical symptoms such as a knot or a feeling of emptiness in the pit of your stomach, shakiness, tightness in the throat or chest, breathlessness, aches and pains (including chest pains and headaches), fatigue, restlessness, tension, upset stomach, and appetite and sleep disturbances. 

These are common physical responses to grief, however if you have any concerns it is important to speak to your GP. 

Children grieve in different ways to adults and their grief will vary according to their age and development. You can help them by talking as openly and honestly as you are able to and being ready to listen whenever they feel ready to discuss their feelings. 

Try to avoid euphemisms such as “gone to sleep” or “lost” as these messages can be confusing to children and can generate fears in the future. You can support your child/ren to explore their feelings through creative ways such as storytelling or art. 

Saying goodbye is as important to children as it is to adults and if they want to attend or help plan the funeral, they should be supported to do so. It is important, however, that the decision is theirs and different children from the same family may make different decisions.

Havens Hospices have a dedicated Children and Young People’s bereavement team who can support with resources for children and young people and can provide group or one to one bereavement support when the time is right for the young person. You can also access a range of free resources and support from Winston's Wish.

Be kind to yourself – grief can be very tiring, so it is important that you (and those close to you) don’t expect too much too soon.  Don’t expect to be able to function as normal or be as organised as you normally are.

Take care of yourself – allow for periods of rest, remember to eat and give yourself time to grieve.

Try to be open about how you are feeling, talking through what has happened and how you are feeling with someone you trust can sometimes bring relief.

Accept offers of time and support from those that care about you – time spent with people who care about you is an important part of getting through this difficult time.

Do things you enjoy – such as walking, gardening or maintaining a hobby – it gives you some respite from the hard work of grief.  It is still okay for you to find joy and pleasure in life and living even though you are grieving.

Bereavement is one of the hardest things anyone must face in life, but finding a lasting tribute to remember a loved one can be a great comfort.  

We offer several ways you can donate in memory of a loved one and by doing so help Havens Hospices continue to be there ‘Making every day count.’ Click here to find out more.

Related services

Find out more about how our Wellbeing Team can support children, young people and adults living with complex or incurable conditions, as well as their families. 

Wellbeing Care


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