Our merry team of volunteers will collect and recycle your real Christmas tree from postcodes SS0-SS12 between Friday 8th, Saturday 9th and Monday 11th January 2027. Once collected, the trees are then chipped and recycled to be used on the grounds at our hospices in Prittlewell and Thundersley. More than £37,000 has been raised since we started our Christmas Tree Collection Service six years ago.
You can register online here.
Bookings close 11:59pm at Monday 4th January. We are unable to take any bookings after this date and note that we can only take bookings online here.
When will you be collecting trees?
Our team of lovely volunteers will be collecting trees from 8am Friday 8th January, through to Monday 11th January. Please note that we cannot guarantee which day your tree will be collected but they will all be collected by the end of Monday 11th January.
When booking the collection service please consider adding a donation to help Havens Hospices continue providing it’s free, expert, compassionate care and support for local children, young people and adults living with incurable conditions.
How your donation will help
Donations are worth 25% more with a Gift Aid declaration, at no extra cost to our supporters. If you’re a UK taxpayer, we can reclaim Gift Aid from the tax you pay for the current tax year.
Last Christmas, thanks to around 338 donors choosing to Gift Aid their donations when booking their tree collection, we were able to claim an additional £1,328 for Havens Hospices.
Your tree must be ready to collect by 8am on Friday 8th January. Please note, we cannot guarantee what day or time your tree will be collected but it will be collected by Monday 11th January.
Please remember to decant any decorations, take the tree out of the pot (if it has one) or remove the base. We cannot remove or recycle these.
Due to our Health and Safety policy, our volunteers cannot enter your property. Your tree must be left in a clear, unobstructed, and visible location on the boundary or path in front of your property.
No, you do not have to be at home. Simply leave your tree in front of your property for one of our volunteers to collect.
If your tree hasn’t been collected by Tuesday 12th Jan, please email christmastree@havenshospices.org.uk
We will only be collecting real Christmas trees from properties in the following postcode areas: SS0, SS1, SS2, SS3, SS4, SS5, SS6, SS7, SS8, SS9 SS11 and SS12.
If your local council have collected your tree before our volunteers have reached you, please email christmastree@havenshospices.org.uk so that we can inform our volunteers. We are aware that the council may also be collecting real Christmas trees as part of their usual waste and recycling service, and this may overlap with our collections. Unfortunately, we are not able to offer refunds of donations made when booking the collection. We hope you understand and know that your donation makes a difference to the families at Havens Hospices.
Absolutely! We rely on local businesses and individuals to volunteer their vans and time to help with the tree collections. Many hands make light work, so if you have a van and would like to get involved, please email us indicating if you’d like to help on Friday 8th, Saturday 9th or Monday 11th January. Please contact: christmastree@havenshospices.org.uk
Christmas tree collections are carried out by our team of volunteers and are subject to weather and local conditions. In the event of severe or unsafe weather, we may need to delay, rearrange or cancel collections to ensure the safety of our volunteers.
If we are unable to collect your tree on the planned date, we will make every reasonable effort to collect it at another time and will communicate any significant changes where possible.
