Hugh visited Fair Havens after experiencing a recurrence of painful side effects from a range of long-term, complex conditions. When conventional pain relief didn’t work at the hospital, it was suggested he come to Fair Havens for specialist symptom management.  

“There are not enough adjectives to describe the Fair Havens Care Team. I’ve visited various hospitals, private settings and care homes and I could never imagine a care environment being like this.  

“Every person who works here is very special. Nothing has been too much trouble. They’ve been able to comfort us, despite the social distancing and PPE restrictions. Whilst they are here to care for us, they also care about us. 

“I’m now stable enough to be discharged, not fearful, not in pain and free of symptoms. I can now be at home, however long that lasts. If I come to Fair Havens again, it will probably be my last visit. But I know that we’ll be surrounded by caring and calm professionals who will treat us both with dignity, respect and kindness.” 

Hugh’s wife, Marie, adds, “We have both been treated like a member of the team, which is how it should be. We have been involved with decisions, everything has been explained to us and questions answered.  

“Thanks to Fair Havens, we’ve been able to talk and reminisce, doze off side by side in the recliner chairs, watch tv and have meals together. 

“What you want most for the person you love most in the world is that when they reach the end of their journey, it should be peaceful and dignified, not in fear or pain.”

To find out more about how you or someone you know would benefit from the care at Fair Havens, please click here.

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Published in 2021