Job Overview

We’re Hiring: Housekeeper (Multi-Site)

Do you take pride in creating clean, tidy, and welcoming spaces while delivering a high standard of housekeeping service? We’re looking for a Housekeeper to join our dedicated team, covering both of our hospice sites, where your efforts will make a real difference every day.

What we’re looking for:

• A team player who’s not afraid to roll up their sleeves
• Someone who takes pride in a clean and welcoming environment

Why join us?

Because working here means more than just a job; it means being part of something meaningful. You’ll be supported, appreciated, and know you’re making a difference.

At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens. 

Our Purpose and Values are the foundation of our charity identity and everything we do. They guide our decisions, actions and strategy toward a shared goal.

Our Purpose is ‘Making every day count with expert, compassionate hospice care — for today’s families and tomorrow’s future.’

Our Values are: 

1. Lead with Compassion
2. Connect with our Community
3. Value Everyone
4. Build Trust
5. Drive Progress 

Working at Havens Hospices 

Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services. 

In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most. 

At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment. 

We value diversity and welcome applications from all sections of the community. 

Main Responsibilities

• Cleaning to include toilets, bathrooms, administration areas, care areas, accommodation areas and reception areas. 
• Dusting, cleaning, washing/ironing, cleaning at higher levels/ vacuuming. Some lifting and moving of furniture and equipment will be required.
• Maintain cleaning standards following the cleaning schedule applicable to the area of work.
• Use the correct cleaning products and equipment for the job and report any deterioration in standards and health hazards.
• Ensure that all floor surfaces, furniture, fixtures, fittings, and equipment are cleaned in the relevant manner.
• Carry out spot cleaning to ensure spillages are dealt with swiftly and efficiently.
• Check daily and replenish disposables as and when required.
• Ensure that the Hospices are always safe and tidy (e.g., move clutter, tidy areas etc).
• To support the cleaning at other sites as required.    
• To take part in any deep cleaning required throughout the organisation.
• Report any maintenance requirements or any equipment that is defective.
• Dispose of waste in accordance with the Hospice Waste Management Policy.
• Communicate with patients and families in a polite and courteous manner.

For further details / informal visits contact:

Samantha Herzog, Soft Services Manager (sherzog@havenshospices.org.uk/ 01702 220350)

Person specification

The following outlines the key skills, experience and qualifications we are looking for in the successful candidate; this is not an exhaustive list.

• Demonstrable experience working in a housekeeping role
• Good level of IT skills, using Microsoft Office suite, including Teams, Outlook, Excel and Word
• Clear understanding of COSHH guidelines
• Experience of undertaking audits
• GCSE or equivalent in Maths & English, or demonstrable good standard of literacy and numeracy skills
• Full UK driving licence and access to own transport

 

Full job specification