Volunteer Services Advisor

Contract: Perm/ Full Time, £22,000
Location: Across Sites (FH and LH)
Closing Date: Oct 25, 2021

We are currently recruiting a Volunteer Services Advisor to join our established People Team, to provide support in the management of all elements of volunteering from recruitment, placement and retention of volunteers.

Candidates will have:

  • Experiencing of organising events
  • 2 years’ experience of working with Volunteer
  • GCSE level qualifications in Maths and English (Or equivalent)
  • Proven experience of presenting
  • Intermediate keyboard and IT skills, working with Word, Excel and Outlook
  • Experience of working with a Central Information Database
  • Excellent relationship building and interpersonal skills

At Havens Hospices we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement, in the comfort of their own home and through our hospice services, Fair Havens, The J’s and Little Havens.

Although you may not be giving direct care to our families, this role will have a direct effect on our care services.

Full job specification

Key responsibilities:

  • Support Volunteer Coordinators/Shop Managers to draft role descriptions ensuring they are reviewed and amended as appropriate
  • Provide Volunteer Coordinators/Shop Managers with an advisory service on volunteer management and supporting them to recruit, train, support and coordinate their volunteers in line with best practice
  • Undertake regular catch up sessions with Volunteer Coordinators/Shop Managers to discuss volunteer vacancies, issues/concerns, recognition, leavers and any other volunteer related issues/discussion
  • Contribute in the review/implementation of volunteer policies and procedures
  • Be proactive in ensuring policies and procedures are operated across the Charity and communicated to volunteers and Volunteer Coordinators
  • Facilitate the Volunteer Coordinators Forum and providing guidance on topics relating to volunteers

Key benefits:

  • Annual leave purchase and sale
  • 33 days annual leave (pro-rata) rising to 38 days with length of service (Including Bank Holidays)
  • Competitive pension schemes; salary sacrifice and NHS pension for continuing member
  • Learning and Development opportunities
  • Cycle to work scheme
  • Life Assurance
  • Employee referral bonus
  • Wellbeing sessions (monthly)