Volunteer Services Advisor

Contract: Full time, £22,000
Location: Little Havens and Fair Havens
Closing Date: Sep 21, 2021

Full time, 37.5 hours per week

We are currently recruiting a Volunteer Services Advisor to join our established People Team, to provide support in the management of all elements of volunteering from recruitment, placement and retention of volunteers.

Candidates will have:

  • Experiencing of organising events
  • 2 years’ experience of working with Volunteers
  • GCSE level qualifications in Maths and English (or equivalent)
  • Proven experience of presenting
  • Intermediate keyboard and IT skills, working with Word, Excel and Outlook
  • Experience of working with a Central Information Database
  • Excellent relationship building and interpersonal skills


Full job specification

Key responsibilities:

  • Develop relationships with Volunteer Coordinators/Shop Managers to understand how they work and assess their volunteer opportunities/needs
  • Support Volunteer Coordinators/Shop Managers to draft role descriptions ensuring they are reviewed and amended as appropriate
  • Provide Volunteer Coordinators/Shop Managers with an advisory service on volunteer management and supporting them to recruit, train, support and coordinate their volunteers in line with best practice
  • Undertake regular catch up sessions with Volunteer Coordinators/Shop Managers to discuss volunteer vacancies, issues/concerns, recognition, leavers and any other volunteer related issues/discussion
  • Contribute in the review/implementation of volunteer policies and procedures
  • Be proactive in ensuring policies and procedures are operated across the Charity and communicated to volunteers and Volunteer Coordinators
  • Facilitate the Volunteer Coordinators Forum and providing guidance on topics relating to volunteers

Key benefits:

  • 33 days annual leave (pro-rata) rising to 38 days with length of service (Including Bank Holidays)
  • Annual leave purchase and sale
  • Competitive pension schemes; salary sacrifice and NHS pension for continuing member
  • Learning and Development opportunities
  • Cycle to work scheme
  • Life Assurance
  • Employee referral bonus
  • Wellbeing sessions (monthly)