Shop Manager – Leigh

Contract: Perm and Full Time. £18,000-£18,900.00
Location: Leigh
Closing Date: Nov 19, 2021

From unearthing hidden gems from donated goods, maximising your income through Gift Aid and crafting eye catching displays, no day will ever be the same.

Our Charity Shops have been moving with the times. Of course, a bargain can still be found and donations welcomed from our neighbours but there is a lot more to them. They are literally the “shop window” for our wonderful charity and are often the first contact people will have with the cause. So it’s vital we create a welcoming and trusting atmosphere in the shops, exactly like our hospices.

Havens Hospices cares for adults and children diagnosed with serious, life-limiting illnesses. We aim to make the journey – and that of their families – as comfortable as possible, creating special memories along the way. Our care is free of charge but that can only continue happening thanks to our special team of traders.

Candidates will have 1 year’s experience in a retail environment and in return for your expertise and passion, you will receive a competitive salary package and most of all, by making the most of every day you work, you’ll be helping us Make Every Day Count for those who need us most.

Full job specification

Key responsibilities:

We are looking to recruit a Shop Manager to join a team with ambitions to become the south-east’s premier retailer of sustainable fashion and preloved goods, whilst creating vital income for the leading hospice groups in the region?

As Shop Manager you will lead your team to provide an outstanding customer experience. The role requires a background in charity retail management or similar. This is a fantastic opportunity to make a difference and deliver positive social impact in the local community. You will provide leadership in delivering budgets, supporting & developing your team of managers & delivering an excellent standard of customer service. You will also play a role recruiting and building the volunteer team and encouraging vital donations.

Key benefits:

  • 33 days annual leave (pro-rata) (Including Bank Holidays)
  • Our Shop Managers are awarded up to 10% performance-based annual bonus
  • Salary sacrifice scheme for pension
  • Competitive pension schemes and NHS pension for continuing members
  • Learning and Development team committed to personal and professional development, offering a number of education opportunities
  • Life Assurance
  • Employee referral bonus
  • Wellbeing sessions (monthly)
  • Cycle to work scheme