Quality Team Administrator

Contract: Full and part time applicants considered
Location: Little Havens
Closing Date: Jul 5, 2021

We are currently recruiting a Quality Team Administrator to join our established Clinical Quality Team, to provide precise and detailed administrative support. The successful applicant will be pivotal in supporting the delivery of the teams’ objectives.

Candidates will have:

  • GCSE ( or equivalent) in English and Maths
  • Intermediate keyboard and IT skills, working with Office 365 suite (Word, Excel, outlook, PowerPoint teams)
  • Excellent Numeracy skills and attention to detail
  • Excellent customer service
  • Systm One knowledge desirable

At Havens Hospices we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement, in the comfort of their own home and through our hospice services, Fair Havens, The J’s and Little Havens.

In return for your expertise and passion, you will receive a competitive salary package and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

Full job specification

Key responsibilities

  • Acting as point of contact
  • Organising meetings and taking minutes as required
  • Support the team with the production of Clinical Quality data reports
  • Responsible for the collation and reporting on patient feedback received
  • Support the SystmOne lead with the administration

Benefits for You

  • 33 days annual leave (pro-rata) rising to 38 days with length of service (Including bank holidays)
  • Salary sacrifice scheme for pension and annual leave purchase
  • Competitive pension schemes and NHS pension for continuing members
  • Life Assurance
  • Employee referral bonus
  • Wellbeing sessions (monthly)