Hub Team Office Coordinator

Contract: Full Time - 37.5 hours per week
Location: Fair Havens
Closing Date: May 20, 2021

We are currently recruiting a Hub Team Office Coordinator to join our established Inpatient Unit, to provide a wide range of administrative support to the Hub.

Candidates will have:

  • Recent experience in an administration role
  • Experience of working within a busy department
  • Educated to GCSE level
  • Advanced keyboard and IT skills, working with Word, Excel and Outlook
  • Numeracy skills
  • Excellent customer service

At Havens Hospices we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement, in the comfort of their own home and through our hospice services, Fair Havens, The J’s and Little Havens.

In return for your expertise and passion, you will receive a competitive salary package and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.

Full job specification

Key Responsibilities

  • Support and liaise with Hub staff regarding any calls from patients or carers
  • Assist with preparation of patients assessment notes, referrals
  • Check systmOne for patient referrals, tasks on a daily basis
  • Register patient referrals onto systmOne and prepare appropriate information for Hub staff to process the referral
  • Meet and greet visitors into Hub where appropriate
  • Produce monthly Hub stats for FHCHS meeting and Head of Community Services

Benefits for you

  • 33 days annual leave (pro-rata) rising to 38 days with length of service (Including Bank Holidays)
  • Retailer discount scheme
  • Salary sacrifice scheme for pension and annual leave purchase
  • Competitive pension schemes and NHS pension for continuing members
  • Learning and Development team committed to personal and professional development, offering a number of education opportunities
  • Life Assurance
  • Employee referral bonus
  • Wellbeing sessions (monthly)