E-Commerce Executive

Contract: Permanent - 37.5HPW. £18,500pa
Location: Southchurch
Closing Date: Oct 16, 2021

Are you interested in a career in e-commerce? Do you have an eye for photography and enjoy researching designer clothing, vintage antiquities rare books and collectable vinyl?

We’re looking for commercial, articulate and motivated individuals to join our fast-growing ecommerce business in Southchurch, Essex. Experience is desirable but not essential.

Joining our existing ecommerce & operations team, the successful candidate will contribute to the end-to-end customer experience, from photography, studio management, copywriting, customer service, fulfilment, after sales and merchandising.

  • Photography of merchandise
  • Research into value of items
  • Drafting and producing copy for all listings
  • End to end customer experience
  • Answering emails/ calls
  • Postage of items sold
  • After sales customer support (telephone & online)
  • Assisting with customer returns
  • Content development
  • Analysing data / market pricing
  • Assisting with reports & data
  • Assisting with training of volunteers in the studio.
Full job specification

Key responsibilities:

  • Photography of merchandise
  • Research into value of items
  • Drafting and producing copy for all listings
  • End to end customer experience
  • Answering emails/ calls
  • Postage of items sold
  • After sales customer support (telephone & online)
  • Assisting with customer returns
  • Content development
  • Analysing data / market pricing
  • Assisting with reports & data
  • Assisting with training of volunteers in the studio.

Key benefits:

  • 33 days annual leave (pro-rata) (Including Bank Holidays)
  • Salary sacrifice scheme for pension
  • Competitive pension schemes and NHS pension for continuing members
  • Learning and Development team committed to personal and professional devel- opment, offering a number of education opportunities
  • Life Assurance
  • Employee referral bonus
  • Wellbeing sessions (monthly)