Multi Site Manager

Contract: 37.5 hours per week
Location: South Essex
Closing Date: Sep 29, 2021

As our business expands, we are looking for a manager with a proven track record of success in physical and online sales to help develop our retail offer. This is a permanent role that encompasses shop sales across multiple sites, staff mentoring and e-commerce development

You will need to be a quick learner, be open-minded and enthusiastic when it comes to trialling new initiatives. You must be able to manage diverse teams across more than one location; leading, delegating, developing and inspiring those around you.

About Us

Havens Hospices provides palliative nursing and supportive care to adults and children living with complex or incurable conditions.

Our specialist Care Teams can support them and their family living throughout illness, death and bereavement, in the comfort of their own home and through our hospices. We focus on their quality of life, caring for individual physical, emotional, psychological and spiritual needs, helping to “Make Every Day Count”.

Skills & Experience

  • 3+ years of shop management experience.
  • High performing manager who consistently achieves and exceeds all KPI’s
  • Highly proficient in ecommerce.
  • Experience in workshops, projects and forums to help shape the business.
  • Can demonstrate the ability to train, managers and assistants successfully
  • To manage your current shop, maximising revenue and profits.
  • To manage new shops in surrounding locations, where required.
  • To lead on all new e-commerce initiatives, assisting with training in other locations
  • To identify, mentor and develop assistant managers and volunteers with potential
  • To assist the area manager in identifying areas of growth and development.
  • To analyse data to identify patterns of performance and establish KPI’s.

Purpose of role

  • To manage your current shop, maximising revenue and profits.
  • To manage new shops in surrounding locations, where required.
  • To lead on all new e-commerce initiatives, assisting with training in other locations
  • To identify, mentor and develop assistant managers and volunteers with potential
  • To assist the area manager in identifying areas of growth and development.
  • To analyse data to identify patterns of performance and establish KPI’s.
Full job specification

Key responsibilities

  • To manage your current shop, maximising revenue and profits.
  • To manage new shops in surrounding locations, where required.
  • To lead on all new e-commerce initiatives, assisting with training in other locations where required.
  • To identify and mentor assistant managers and volunteers with potential, in order to develop their careers.
  • To assist the area manager in identifying areas of growth and development.
  • To liaise with both shop managers and area managers to ensure a harmonious relationship.

Benefits for you

  • 33 days annual leave (pro-rata) (Including Bank Holidays)
  • Our Cover Managers are awarded up to 5% performance-based annual bonus
  • Salary sacrifice scheme for pension and annual leave purchase
  • Competitive pension schemes and NHS pension for continuing members
  • Learning and Development team committed to personal and professional development, offering a number of education opportunities
  • Life Assurance