Assistant Shop Manager – Basildon

Contract: 3 days per week (including weekends)
Location: Basildon
Closing Date: Jan 20, 2020

From unearthing hidden gems from donated goods, maximising your income through Gift Aid and crafting eye catching displays, no day will ever be the same.

Our Charity Shops have been moving with the times. Of course, a bargain can still be found and donations welcomed from our neighbours but there is a lot more to them. They are literally the “shop window” for our wonderful charity and are often the first contact people will have with the cause. So it’s vital we create a welcoming and trusting atmosphere in the shops, exactly like our hospices.

Havens Hospices cares for adults and children diagnosed with serious, life-limiting illnesses. We aim to make the journey – and that of their families – as comfortable as possible, creating special memories along the way. Our care is free of charge but that can only continue happening thanks to our special team of traders.

Candidates will have 1 year’s experience in a retail environment and in return for your expertise and passion, you will receive a competitive salary package and most of all, by making the most of every day you work, you’ll be helping us Make Every Day Count for those who need us most.

Full job specification

Key Responsibilities

  • To assist the Shop Managers to lead and develop the staff and volunteers in your shop, encouraging effective communication, setting objectives and helping to foster a positive team spirit through regular team meetings.
  • To assist the Shop Manager to recruit, train, support and coordinate the work of the staff and volunteers in accordance with Havens Hospices policies and procedures.
  • To be responsible for the day to day health & safety and welfare of staff, including yourself, volunteers, visitors and customers.
  • To assist the Shop Manager in order to ensure that staff and volunteers are adequately trained to enable them to fulfil their duties effectively.

Benefits for you

  • 33 days annual leave (pro-rata) rising to 38 days with length of service (Including bank holidays)
  • Life Assurance
  • Employee referral bonus
  • Wellbeing sessions (monthly)