Assistant Charity Shop Manager (Canvey Island)

Contract: 22.5 hours/ 3 days (including weekends), £10,800pa
Location: Canvey Island
Closing Date: Oct 16, 2021

Are you looking to join a team with ambitions to become the south-east’s premier retailer of sustainable fashion and preloved goods, whilst creating vital income for the leading hospice groups in the region?

We are looking for an Assistant Shop Manager to join our diverse and engaged retail team. The successful candidate will play a key role in providing an outstanding customer experience for the local community.

You will support the manager in delivering sales, developing your team and delivering an excellent standard of customer service. You will work collaboratively and engage with the community to build a team of volunteers, attract desirable donations and make the shop a destination.

About You

The successful candidate can drive sales from donated goods, manage the stock- room and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote Havens Hospices.

About Us

Havens Hospices provides palliative nursing and supportive care to adults and children living with complex or incurable conditions.

Our specialist Care Teams can support them and their family living throughout illness, death and bereavement, in the comfort of their own home and through our hospices. We focus on their quality of life, caring for individual physical, emotional, psychological and spiritual needs, helping to “Make Every Day Count”.

Full job specification

Key responsibilities:

  • To effectively manage the day to day running of the shop staff and volunteers
  • To communicate with the shop manager in the development of your shop
  • To manage stock, maximise profit and minimise costs
  • To monitor and achieve all sales targets
  • To provide effective leadership and encourage the team to maximise potential
  • To succesfully manage a team of volunteers
  • To promote the work of Havens Hospices

Key benefits:

  • 33 days annual leave (pro-rata) (Including Bank Holidays)
  • Salary sacrifice scheme for pension
  • Competitive pension schemes and NHS pension for continuing members
  • Learning and Development team committed to personal and professional devel- opment, offering a number of education opportunities
  • Life Assurance
  • Employee referral bonus
  • Wellbeing sessions (monthly)