The J's young adult Rebecca with her mum
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Our Care

About Our Care

The J’s provides palliative nursing and supportive care to young adults living with complex or incurable conditions and their families, in the comfort of their own homes and through support groups in the community.

We empower these young adults to make choices about their care and treatment and encourage them to be who they want to be.

The J's care

Respite breaks in a patient’s home

Social opportunities within the community – Inspire! and J’s Days

Wellbeing Team that can offer counselling, social work and welfare benefit advice, carer support, spiritual care and complementary, music and creative therapies

Personal care

We will also support young people transitioning out of children’s care, perhaps from a children’s hospice or paediatric consultant.

Initial contact may be made either by a parent, patient or carer, or any professional directly involved in the patient’s care. Anyone making a referral must have the consent of the patient.

When a young adult is referred to us, they are allocated one of our nurses as their ‘Key Nurse’ who will be their main point of contact. They are also given information on other contacts who can give help and advice.

Your Key Nurse will assess your needs - including your physical, social, emotional and spiritual requirements - and create plans for your care to ensure that these needs are met. They will make referrals to the other services that The J’s provides as required.

Your nurse will visit and reassess you when needed to ensure continuity of care.

No. All our care is provided free of charge thanks to the generosity of our supporters who make kind donations through fundraising events, gifts in wills and our lottery.

The J’s is part of Havens Hospices, which includes Little Havens and Fair Havens – an adult hospice care service in Southend. If you, or your child, is aged 19 or over and lives in Southend, Castle Point or Rochford you may be eligible to access care from Fair Havens. Please call 01702 220350 or speak to your J’s nurse for information.


If you live outside this area, please contact your local adult hospice to see if they can offer support.

Related services

Find out more about how our specialist Care Teams can support young adults living with complex or incurable conditions, as well as their families.