Since the start of the COVID outbreak we have been adhering to a strict visiting policy in line with national guidance to protect our admitted patients.
Whilst restrictions have been lifted across most of society, as a provider of healthcare we will be maintaining a number of restrictions to ensure the safety of our patients and staff.
Our Havens Hospices Covid Visitor Information helps to explain this. In summary:
Access to the Care Floor is limited
On arrival to IPU all visitors are required to have their temperature recorded and complete a questionnaire. Full PPE will be provided at reception on entering the hospice, and must be worn at all times, in corridors and shared areas and whilst in the patient’s room unless they are exempt. PPE must be removed on leaving the patients room and a new mask will be provided.
Visitors must be well. No one should attempt to visit who is symptomatic and may be developing COVID infection.
Visitors must adhere to social distancing with staff and other visitors. They will be expected to remain in their relatives’ room. They can use the en-suite facilities in the room.
Visitors should use the hand gel dispensers and wash their hands in the sinks in the patients’ room on entering and leaving.
Visitors must comply with the government advice to self-isolate for 10 days if they have recently returned from one of the countries on the published list.
If the patient has COVID visitors are still allowed – they will be required to wear the same PPE care staff are wearing. They will be helped to put on and remove the PPE safely. However, despite precautions they will still have a slightly higher risk of contracting COVID.
The nurse in charge always has the responsibility for maintaining a safe environment and in exceptional circumstances may have to restrict visiting further.
Thank you for helping us keep everyone at Havens Hospices as safe as possible.
Ellie Miller, Director of Care and Executive Nurse
Dr Grahame Tosh, Medical Director
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